Despatch Coordinator

Job Description The role Your key responsibilities will be to provide excellence in customer services for Waste Management's customer-base, by answering customer enquiries/requests, scheduling daily work for operators, monitoring, and managing routes and coordinating drivers.
Building strong customer relationships as well as proactively identifying and informing customers of any operational delays will play an integral part in this role.
Qualifications About you To be successful in this role you will have proven customer service experience in a fast-paced environment.
You also bring a proactive and positive attitude and the ability to instantly build rapport with customers.
You are customer-centric, a strong relationship builder, flexible, have high attention to detail and good time management.
Experience in using MS Office especially Word and Excel are also essential for this role.
What is in for me?
Ongoing training and development A feeling of pride in delivering an essential service to our community and working for an organisation that is innovative and value-focused Opportunities to grow and expand your career You will also be part of a great team committed to providing a comprehensive one-stop service to meet a broad range of facility, waste, recycling and industrial needs of our clients.
Additional Information How to apply To apply for this role click Apply now Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.  WM is an EEO employer and promotes drug and alcohol-free workplaces.  You must be in New Zealand and hold a current work visa/residency or NZ citizenship.