Are you a driven IT professional with a passion for problem-solving and delivering exceptional customer service?
OmniNet is seeking a Desktop Support Technician to join our team.
This role offers the exciting opportunity to grow into a Systems Engineer position with the support of a dynamic and professional environment.About the RoleAs a Desktop Support Technician, you will play a key role in the delivery and support of IT systems and infrastructure for our clients.
You'll install, configure, test, maintain, and monitor a variety of IT and phone services while delivering top-tier customer service and technical expertise.Your contributions will directly impact our clients' businesses, ensuring their systems operate seamlessly and securely.What You'll Do:Provide Level 1 & 2 technical support for hardware, software, and hosted services.Build, configure, and maintain PCs.Support remote and on-site users with their IT needs.Ensure systems are secure and up to date, including antivirus, backups, and patches.Proactively identify new business opportunities and services.Ensure compliance with internal standards and policies.What We're Looking For:Minimum 1-year experience in IT support.Proven knowledge of Windows Desktop OS and basic infrastructure support.Strong problem-solving skills and attention to detail.Exceptional client service and communication skills.Ability to self-motivate and maintain accuracy under pressure.Basic understanding of Windows Server, Active Directory, and Group Policy.Clean and valid driver's license.What We OfferA pathway to grow your career into a Systems Engineer role.Opportunities to work on exciting projects with cutting-edge technology.A supportive team environment focused on collaboration and innovation.Ready to take the next step in your IT career?Apply here with your CV and a cover letter outlining your relevant experience or email ****** close February 13th 2025.
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