Job Type: Full-time, permanent work with a guaranteed minimum of 40 hours per week. Your ordinary hours of work will be rostered over 6 days a week, at times agreed between us to meet the needs of the business up to a maximum of 50 hours per week. Work availability must be flexible, ready to work any day anytime. The pay will range between $25 and $32 depending on qualifications and experience. Other benefits as per candidate's experience and skills.Position Overview: The Department Manager will be responsible for the overall general management of your department in our Retail supermarket store, assisting with the general management and control of the operations skillfully and profitably with the highest standard of customer satisfaction.Tasks and ResponsibilitiesGeneral organisation of your department.Undertake all duties of planning and organising the operations of the department.Effective and efficient day-to-day running of the store.Develop and maintain the staff rosters.Customer service management and quality maintenance.Complaints handling and response and public relation management.Arrange and lead staff meetings as required.Attending phone calls and responding to customer enquiries.Ability to negotiate with suppliers.Maintaining and enforcing store rules, policies, and all regulations.Manage stock levels to maximise sales and ensure no stock outs and determine the mixing of products for achieving the sales targets.Managing & reporting the accounts of the store as per the requirements.Promote the goods in the store by putting the specials on and undertaking required advertising of the items.Provide regular financial analysis of the store's performance with a view to maximise profitability and ensure efficiency of staff and resources.Manage received stock accurately and maintain stock records.Responsible for in-store merchandising such as layouts, promotion, and displays.Perform other duties as the Operations Manager or Director may request from time to time.Minimum RequirementsA proven oral and written command of the English language is required.Some experience in a similar position for a supermarket.General Manager license required (if applying for liquor department role).Applicants must have NZ Permanent Resident or NZ Citizen or valid NZ working visa. If you think you meet our requirements and would like to seize the opportunity, please apply.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a store manager?How would you rate your English language skills?Do you have experience preparing work rosters?Do you have experience in a sales role?Have you worked in a role which requires experience with financial analysis and modelling?Which of the following forklift licences do you have?Do you have customer service experience?
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