Great benefits including medical insurance cover Are you ready to make one of New Zealand's most breathtaking national parks your workplace? Do you thrive in challenging environments and have a passion for delivering exceptional customer experiences? RealNZ is searching for a Day Cruise Manager to join our team, but this isn't just any job opportunity. You'll have the chance to work for one of New Zealand's foremost family-owned tourism providers, right where it all began back in the 1950s. Our founders had a vision to share our stunning backyard with visitors from around the globe, and if you share that passion, you could lead one of the teams that helps keep that dream alive! Reporting to the Te Anau/Manapouri Experience Manager, you'll take on the crucial role of overseeing the operational delivery and management of day-to-day activities on Lake Manapouri, Wilmot Pass, and Doubtful Sound. Your primary focus will be ensuring our customers have an outstanding experience with RealNZ. This means managing operations staff, optimising processes, and constantly seeking ways to enhance our service while making the best use of our resources. Every day will bring new challenges, and adaptability will be key. Your ability to effectively communicate and respond to evolving needs will ensure our customers' experiences remain exceptional. You'll motivate your team to strive for excellence while prioritizing safety and fostering a positive work environment. Leadership experience, particularly in motivating remote teams, is essential for this role, as is a proactive approach to risk management. Knowledge of reservations systems and experience in capacity management would be advantageous. A driver's license is a must, and while a first aid certificate or emergency response training is beneficial, training can be provided for the right candidate. What do you get out of this? Permanent Full-Time role Medical insurance included in your remuneration package Some amazing staff benefits including a FREE Cardrona x Treble Cone Pass, and take a friend for free with you to explore some of RealNZ's most memorable experiences - jet boating, rafting, Te Anau Glowworm Caves, Milford Sound, Rakiura and the International Antarctic Centre. What an awesome opportunity to explore our back yard without spending a fortune! Who are we? We are real people in real places delivering real experiences. Enabled by tourism, our vision is to be a leading conservation business. We are committed to the future of sustainable tourism while honouring our past. Our guest centric attitude is fuelled by our promise to deliver Aotearoa's most unforgettable experiences. Here at RealNZ we encourage people to be themselves, respect the environments we operate in and respect each other. We are committed to empowering people, so they can have a voice, be heard and be present. Our people and our experiences stretch accoss our most remote islands and fiords to our snow-capped maunga; we are a diverse group of people, and our passion to share incredible environments and experiences with guests drives us every day. Join us on our mission to conserve nature, share our history and culture and have fun every step of the way. How to apply Due to the volume of applications we receive, we ask all candidates to apply through our careers page so we can ensure your applications are directed to the correct hiring manager. Apply today by hitting APPLY NOW or follow this link tot be taken to out careers page Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications. Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr
