Customer Support Specialist - Work From Home

We are looking for a dedicated Customer Support Specialist to join our team at WellCare Health Plans. This is a part-time, entry-level position that allows you to work from the comfort of your own home. We are located in Nelson, NZ, but you can be based anywhere in the country. As a Customer Support Specialist, your responsibilities will include: - Responding to customer inquiries via phone, email, and live chat- Providing accurate information about our products and services- Resolving customer issues in a timely and professional manner- Documenting all customer interactions and maintaining detailed records- Collaborating with other team members to ensure a seamless customer experience The ideal candidate will be resilient and hardworking, with strong project management and teamwork skills. While no prior experience is required, a willingness to learn and grow in the role is essential. We offer a retirement plan, remote work flexibility, and free food as part of our benefits package. At WellCare Health Plans, we believe in creating a working environment that encourages curiosity and questioning to fuel innovation and growth. We value diversity and inclusion in our team, and we are an equal opportunity employer. If you are passionate about helping customers and making a difference in the healthcare industry, we would love to hear from you. Please apply by the deadline on April 7, 2024.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.