Tourism Holdings Limited – Auckland airport, North Island
At thl, we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, Waitomo Glowworm Caves, and The Legendary Black Water Rafting Co.
Our reach extends beyond borders as the largest campervan rental entity globally, with a presence in New Zealand, Australia, the United States, and the United Kingdom. Our impressive array includes renowned names like Maui, Britz, Apollo, Mighty, Cheapa Campa, Hippie, El Monte RV, Road Bear, and Just Go.
Your role
Are you passionate about travel and eager to create unforgettable experiences? Thl is calling adventurers to our Auckland team to become the heart of our guest's journey.
We are on the lookout for dedicated Customer Support Specialists to embark on a full-time or part-time fixed-term journey with our Auckland team. As aCustomer Support Specialist, you'll be the compass that guides our guests to holiday bliss. You'll solve puzzles, weave connections, and ensure every guest's story is one for the books.
Your quest includes the following:
Deliver exceptional service that turns trips into tales
Navigate customer challenges with creative, tailored solutions
Forge strong bonds with suppliers for seamless experiences
Be the map and compass of New Zealand's wonders
Juggle tasks with precision and a smile, even under pressure
Your toolkit includes the following:
A background in contact centres? Great! Not a deal-breaker
A customer-first compass and a knack for navigating needs
Flexibility to work when adventure calls, including weekends
Do you speak several languages? French, German, Spanish, Mandarin, or Cantonese is a plus
Calm in the storm and resilient by nature
Join a team that lives and breathes travel and experiences. Want to go on a road trip with friends and family? We'll hand you the keys. Want to go caving and abseiling? We'll provide the gear. Working for thl opens a world of fun experiences, and you'll probably have to rewrite your bucket list. We offer a competitive salary, flexible work arrangements, and development and career opportunities. Our diverse crew will make you feel welcome from day one.
Ready to steer our crew to new horizons? Apply now and let's create unforgettable memories together!
To apply for this job, please go to our job site http://careers.thlonline.com and enter the job code 46811SK
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