Customer Support Representative

Details of the offer

Help us get "More Aucklanders more active, more often"
Enjoy free use of Centre facilities plus a range of other benefits
Great development pathway and multiple opportunities within Auckland Council

He angitutanga: The opportunity Get Aucklanders to be more active! You only get one chance to make a fantastic first impression, and our Customer Support Team are the people that make it happen when Aucklanders visit our Centres.
Working as a Customer Support Representative at Te Matariki Clendon Community Centre, right from the first smile, you will be responsible for ensuring effective and professional frontline service to our diverse customers, dealing with a wide range of enquiries, both face-to-face and on the phone. You will find that no day is the same!
We are looking for 2 Customer Service Superstars to fill a permanent full-time and a permanent 20-hour part-time position.
Our centre operates 7 days a week from 7:00am to 10:00pm; reliability and commitment to working early, late, and weekend shifts are crucial.
He korero mou: About you You will have proven administration and communication skills, as well as the ability to use your initiative to resolve problems and satisfy your customers' needs.
Your outgoing and enthusiastic nature, combined with a passion for delivering excellence in customer service, is the key to success in this role.
Having experience as a barista and being tech-savvy would be advantageous.
Nga ahuatanga kei a matou: What we offer We aim to upskill and progress your career, so if you wish to train and take on other functions within our centres, such as Learn to Swim Instructor or Fitness Consultant, opportunities are there!
You'll have access to a range of fantastic Auckland Council benefits, including the option of a Zoo pass and a range of partnership discounts. As a Leisure Centre employee, you will enjoy free use of the facilities.
We are committed to promoting a workplace that respects the contributions of everyone, regardless of their sexual orientation, gender identity, age, race, ethnicity, religion, disability, or background. Our goal is to pursue an inclusive environment where every individual is appreciated and empowered to express themselves at work. We welcome all applications to help us get 'More Aucklanders more active, more often'!
Tono Mai: Apply Now!
You can find the position description here. *Official role title is Team Member.
Pay rate: $27.80+ per hour
Applications close Sunday 10th Nov 2024 at 23:59
Auckland Council is committed to the protection and wellbeing of children. This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such, applicants will be required to undergo police vetting prior to commencing employment. This position is also deemed a safety-sensitive position and will require pre-employment drug testing. Appointment will be subject to a satisfactory police check.
Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

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Nominal Salary: To be agreed

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