Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.
Job Description He aha te turanga - About the role:
An opportunity has become available in our Telecare Customer Support team for a Support Representative. This is a full-time 40 hours per week role on a 6 month fixed term contract. The team work on a rostered basis between 8am and 6pm Monday to Friday.
This is a chance for you to gain valuable experience and build on your expertise in customer care. As a Customer Support Representative, you will be responsible for actioning customer enquiries about their St John Medical Alarms in a timely manner; as well as providing a consistent and high-quality service to the Telecare Field Force team, ensuring they have the right information and support to deliver an effective service to our customers.
This is a hard-working team that provides administration, sales and customer service support as well as builds and maintains strong relationships with internal and external customers.
Qualifications Ko wai koe - About you:
To be successful in this role, you will have:
Excellent communication skills and the ability to build and maintain strong relationships
The ability to manage numerous and sometimes competing priorities
Excellent planning, organisation and time management skills
The ability to work in a fast-paced and changing environment
Energy, drive and initiative and be a team player
The most important attributes we are looking for are attitude and the willingness to learn.
Additional Information Me pehea te tuku tono - How to apply
Click apply now before applications close on 10th of November 2024 .
For further information please contact Cheru Pillay on 027 215 0197 for a confidential discussion.
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