Customer Support Officer - Call Centre

Job detailsHere's how the job details align with your profile.Job typePermanentFull-timeLocationFull job descriptionSupportive team with a dedicated Customer Support TrainerA "Learning Journey" competency framework in place that will lead to increased remuneration as you developHere at Waipa District Council, we have a clear vision - Waipa Home of Champions, Building Connected Communities.We also have a champion workforce and right now we have a fantastic full-time, permanent opportunity in our Contact Centre.In this role you will be responsible for:Creating a positive and memorable customer experience via phone and emailProcessing applications, managing requests for service, and payment transactionsHelping resolve the majority of customer interactions at the first point of contactIf you have proven skills for a contact centre that tick the following boxes, then this is the job for you:An experienced and empathetic customer service personA focus on value add interactionsDetail oriented and quality outcome drivenComputer savvyAgile and responsive in a fast-paced workplaceProactive and curious to learn new thingsOur team is engaged, fun, hardworking, and focused on delivering excellence in all that they do. If you would like to join us, we would love to hear from you.To apply for this job, please go online to www.joinourteam.co.nz and enter the job code: 30940LGC.(Note: applications will be processed as they come in)
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