Customer Support Coordinator

3 days ago, from Flight Centre Travel GroupOpen up the world to those who want to see _ whakatuwhera te ao ki te hunga e hiahia ana ki te kiteProvide email and phone support across the Envoyage network, delivering a highly personalised service to existing and new brokers.About the role. Mo te TurangaAction and complete all cases in Salesforce, respond to emails and answer phone calls in a timely and accurate mannerProvide day-to-day support, ensuring delegated tasks are completedAssist with the introduction of new suppliers and their systemsEstablish and build relationships with Envoyage and Flight Centre teams to ensure seamless delivery of all support mattersAssist with documenting procedures and training material for new members & staffAbout you. mo koeYou'll have a background in travel and experience with one or more GDS systemsYou'll be highly organised and detail oriented with strong time management skillsYou'll have demonstrated problem solving skills and enjoy identifying and fixing issuesAbout Envoyage:Our aim is to continue delivering a profound and positive impact on our network, enabling our members to thrive while providing them with the freedom and choice they need.Put simply, we're a bunch of travel lovers looking for more travel lovers to join our family.So come and join our team of Flighties, and help us open up the world to those who want to see.Click Apply Now! And let your career take off with Flight CentreBe careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
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