Customer Success Manager - Work From Home

Job Description: We are looking for a highly motivated and experienced Customer Success Manager to join our team at Fluor.
As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers.
This position is full-time and provides the flexibility to work from home.
Responsibilities: - Build strong relationships with customers to understand their needs and ensure they are getting the most value out of our products and services - Proactively identify opportunities for customers to increase their usage and drive adoption - Work closely with sales, product management, and support teams to ensure customer satisfaction and retention - Develop and maintain a deep understanding of our products and services to effectively communicate value to customers - Track customer success metrics and report on key performance indicators - Provide feedback to internal teams to improve product and service offerings based on customer feedback - Act as a champion for our customers within the organization Requirements: - Minimum of 8 years of experience in customer success or account management roles - Energetic and resourceful personality traits - Strong project management skills - Excellent communication and interpersonal skills - Experience in critical thinking and problem-solving - Ability to work independently and remotely - Bachelor's degree in business, marketing, or related field preferred Benefits: - Company transportation provided - Paid Time Off (PTO) - Relocation allowance available Working Environment: Join our team at Fluor and achieve success in a high-energy workplace focused on delivering impactful results.
Work from the comfort of your own home and collaborate with a dynamic team dedicated to customer success.
Deadline to Apply: August 21, 2024 Equal Opportunity Statement: Fluor is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status.
We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.