Customer Success Manager (Work From Home in Auckland) Why Join Us?
At Engagement Partners, we're on a mission to help growth-minded CEOs and business leaders unlock their sales potential. Since 2016, we've supported businesses across New Zealand and Australia by implementing our proven high-performance sales transformation pathway. Our clients experience transformational results, and we're looking for someone to help us scale this success even further!
About You
You're a natural at creating genuine relationships with clients.
You thrive on seeing others succeed.
You're proactive and motivated, and you enjoy problem-solving.
You have the confidence to take charge and implement effective solutions, all while building strong relationships with our clients.
You have been in a similar role and can demonstrate business improvements and success.
If you love creating meaningful impact and are driven to elevate yourself and the company you work for, then you're our perfect match.
What You'll Gain
Generous time off: Enjoy 5 weeks of annual leave plus your birthday off, every year!
A dynamic environment: No two days are the same. Work with forward-thinking clients and exciting projects.
Career growth: Be a key player in driving the business to new heights, with the opportunity to shape the future of our systems and processes.
Your Role in Our Success
Organise and participate in client workshops, coaching sessions, and quarterly review meetings to ensure they are well-organised and followed up on effectively.
Develop and maintain a systematic and efficient system for client communication and information management.
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a Customer Success Manager?
What's your expected annual base salary?
How much notice are you required to give your current employer?
Describe your ideal work-from-home environment.
When working from home, how do you prioritise work and personal commitments?
If you want flexible working hours (i.e. you don't want to work 9 to 5), please describe your ideal arrangement.
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