Customer Success Manager

Details of the offer

This role will work closely with customers to deliver contracted services effectively, maximise future opportunities, manage contract renewals and address any escalations. As part of this role, you will be expected to continually look for ways to improve the customer experience and help them achieve their business goals.

To be successful in this role, you will:

Have experience managing complex customer relationships at all levels including executive leadership.
Be required to demonstrate your experience in managing and getting the best out of 3rd party contractors.
Have a strong business acumen, negotiation skills, and a customer-focused approach.
Have experience working in a technical support and/or development environment.
Possess strong interpersonal and influencing skills.


About NEC
NEC New Zealand delivers advanced biometric identity solutions and innovative transport products (to name just a few!) through our world-leading technology, unique and diverse talent, industry partnerships and customer relationships. NEC New Zealand has a unique opportunity to leverage its global leading, emerging technology offerings from around the world, to better the lives of New Zealanders. We are shaping the most efficient businesses and creating a safer society by solving tomorrow's technology challenges.

We offer flexible work options to make things easier for you. We have a fantastic workplace culture that is supportive and fun! We also offer a competitive salary plus KiwiSaver and have benefits like birthday leave, company leave and wellness initiatives.

If you are an experienced Customer Success Manager ready to take on new challenges, we want to hear from you! We will be reviewing applications as they come in so don't delay and apply today!

This position may be located in Wellington or Christchurch.

Applications close: Sunday 17 November 2024.

#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Regional Retail Manager

An opportunity for a dynamic Regional Retail Manager to oversee daily retail operations and contribute to strategic growth initiatives. The ideal candidate w...


Seeds & Cereals Ltd - Wellington

Published 20 days ago

Account Manager - Paslode

" Together We Explore " It's not every day you find a place that gives you the opportunity to build a career as individual as you. At ITW, anything is possi...


Itw - Wellington

Published 20 days ago

National Sales Manager

We are a leading provider of workplace health and safety solutions, dedicated to creating safer and healthier environments for New Zealand businesses. With o...


Advance Diagnostics - Wellington

Published 20 days ago

Retail Associate | Opsm | Pt | Nz | Cuba Street | 10

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expe...


Cgr Services - Wellington

Published 20 days ago

Built at: 2024-11-14T19:12:16.399Z