ASB Advice Centres (Branch Banking)Here at ASB, the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised, and convenient solutions for our customers.We have an awesome opportunity for a Customer Service star to join the friendly team within our Advice Centre based in Manukau.As a Customer Specialist, you will be dealing with a broad range of banking queries and requests from customers. ASB offers innovative online offerings, and you will help support and educate our customers on the various banking solutions and options available to them.This is a permanent part-time position working 14.5 hrs over weekends (Saturday & Sunday).We are looking for people who can build relationships, learn fast, respond quickly, and are passionate about providing memorable customer experiences. Your ability to educate customers on our digital and self-service channels will be both rewarding and satisfying. Confidence in learning our offerings and asking the right questions will ensure you are tailoring personalised solutions for customers.What's in it for you:This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the opportunity to progress your career in multiple directions, in many different teams and locations.Join a diverse and inclusive environment where we are united as one team, working together to accelerate progress for all New Zealanders. ASB offers a fun and supportive team with awesome benefits.You will also have access to:A competitive market salaryA broad range of exclusive Staff Banking BenefitsLife and Income Protection InsuranceJoining a dynamic and diverse teamMe pehea te tono | How to apply?For additional information please see the attached Position Description, and to register your interest in this position please apply online.Job detailsReference # SO158178Posted on 15 Nov 2024Location(s): Manukau CityExpertise: Customer Service / Sales, Customer Service Officer, Customer Service Specialist
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