Job Description About the role We are currently looking for an exceptional candidate to join our fast-paced Customer Services team in Auckland. We are seeking an intelligent, energetic, and enthusiastic person with previous export experience for our email and phone-based customer and order management duties. This role is not for the faint hearted, and we are proud of the capabilities of our professional, organised team. Responsibilities include answering inbound calls, providing technical support of our products and applications, processing sales orders (both domestic and export), and delivering a superior first-class customer service experience. Tasks revolve around managing the customer relationship from order receipt, through to delivery and invoice. Qualifications What you will bring As the successful applicant, you will have exceptional communication and critical thinking skills. You will be resilient, proactive, and forward thinking with a mature and professional outlook. Experience of working with SAP and/or within the building industry would also be an advantage. You can expect to receive and provide support, to sustain a positive working environment. Additional Information What we will provide Sika is a well-regarded employer and offers many benefits to a potential employee. As well as a strong well-established brand, there is an opportunity for training and career development and a friendly and welcoming team. Sika offers a generous employer contribution to Kiwisaver members, health and income protection insurance, company performance bonus and long service bonuses - what more could you want? We will have the right package for the right person. If you are interested in joining our diligent experienced customer services team, please apply via our careers website.