Customer Services & Operations Consultant (Part-Time)

Details of the offer

Big brands come with big responsibilities, and we are DRIVEN to be the BEST vehicle rental company in the world - TOGETHER!
We have a 20-hour part-time opportunity for what we call a 'Rental Operations Agent' to join our amazing team based in beautiful Tauranga!
Permanent, part-time (working 20-hours per week) position available

Tauranga Airport based

Supportive, friendly, and caring culture

Entry level role with training provided

Large, stable international company with opportunity to move internally

About the Role
As a Rental Operations Agent you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.
On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.
Based at the airport we work Monday to Sunday from 6 am to 9 pm. For this position we are looking for someone who can work part-time (a 20-hour work week) where shifts could fall anytime during our operating hours. This means you could be scheduled for early morning, evenings, weekends and public holidays.
What we are looking for:
Full , clean, valid class 1 driver's licence is essential for this role.

Previous experience within retail, hospitality, customer service or similar roles.

Ability to work in a fast-paced environment while delivering exceptional customer service.

Comfortable learning and using various computer systems to accurately input rental information (training will be provided).

Ability to follow procedures and adhere to company guidelines and standards.

What's on offer:
$25.25 per hour, plus increase your earnings with our sales incentive scheme.

Uniform and parking provided.

Wellbeing programme incl. life insurance, discounted health insurance and superannuation options.

Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.

Full training provided to help you achieve your goals & reach your potential.

If you would like the opportunity to represent Avis Budget Group, then we want to hear from you! To put an application forward, please click Apply.

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Nominal Salary: To be agreed

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