Customer Services Officer - Taupo Library

Details of the offer

Looking to progress your career, but also want to live life to the full? Then Taupo District Council is the place for you! Every day brings new opportunities when you are part of our team at Taupo District Council. Our diverse organisation is recognised for its vibrant energy, optimism for the future, ambition to act boldly and willingness to do things differently to secure the best result. We take a balanced and community-focused approach that allows us to strive with consideration on behalf of our district. We are motivated by ensuring we are a district of connected communities who thrive and embrace opportunities and hold this greater purpose in mind in all that we do. We are looking for the right person to join the Library team on a fixed-term contract until June 2025 while one of our team members is on a secondment. The role is customer service focused and requires someone with a high degree of digital literacy, excellent administration skills and a good level of physical fitness. This is a 40 hour per week role, and includes some rostered work on Saturdays. You will need to demonstrate customer service excellence, have a strong local and general knowledge and an awareness of Te Ao Maori and Matauranga Maori. If you can handle being busy, but equally are able to deal with the repetitive and mundane, then this might be the job for you. To be successful in this role you will need to have a happy disposition, natural affinity with people, ability to adapt quickly to new environments and have a strong interest in literature. Our people are accomplished, capable, and driven by curiosity to learn more - about the council, its impact, and their own potential. Your career aspirations will be encouraged, whether you're just starting out or an expert. Our strengths-based environment will enable you to be the best version of yourself at work. Our spaces are filled with warmth and welcoming conversation. We collaborate closely and lead with empathy - for our colleagues and for our community. We encourage our people to find the flexibility within their role to do more of what matters to them in and out of work. When you join us, you'll enjoy our: Strong focus on wellness - discounted gym membership and health insurance and wellbeing initiatives to support your mental, physical and financial wellbeing. Flexible work environment - work from home options and flexible hours to promote a great work-life balance. Assistance with ongoing professional development - access to learning opportunities to help you grow. Generous leave entitlements! Settling in support - if you're joining us from outside of the district, we'll work with you to make a seamless transition. Does this sound like you? Do you have the right skills, willingness to learn, passion for providing outstanding customer service and desire to make a difference? Are you looking for the next step or a change in your career? If you answered YES, YES, YES, then we look forward to receiving your application! CLOSING DATE: Friday the 1st of November, or when the vacancy is filled. #J-18808-Ljbffr


Nominal Salary: To be agreed

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