Invercargill city council – Invercargill, South Island Are you ready to be a part of something exceptional? Invercargill City Council invites you to become a driving force in our future-focused team. With a vibrant atmosphere and an unwavering commitment to our values—positivity, respect, responsibility, and above and beyond—we're passionate about creating a team full of outstanding individuals who are as passionate about shaping the future as we are. Our friendly Customer Services team are seeking a Customer Services Officer! Key responsibilities for this role include: Assist with the receipt and administration of building consent and resource consent documentation ensuring all forms are checked for completion and lodged without delay Coordinate and schedule building consent inspections in liaison with relevant Council staff in a timely and accurate manner. Collate and process documentation ensuring Council's electronic and manual systems are accurate. Provide status updates on building and resource consents and liaise with customers. Assist to maintain our Territorial Authority databases, including Building Warrant of Fitness renewals Coordinate and issue Building Consent Documentation in liaison with other council staff. What you will bring: NCEA or equivalent passes in English, Mathematics and Computing Well-developed computer knowledge, particularly in the use of Microsoft Office: Word, Excel, Outlook, as well as databases Demonstrated experience in dealing with the public and handling difficult situations Ability to efficiently organise and prioritise high workloads and demands of customers Exceptional written and oral communication skills What we offer: Career progression and training/development opportunities Positive focus of employee health and well-being: Workstation assessments, free flu vaccines, EAP services, 50% off eye exams, discounted gym memberships etc Kiwisaver and Superannuation Schemes Access to sick leave from day one of employment Appointment time leave: Up to 2 hours for important appointments eg. Doctor, bank, dentist Waihopai Invercargill is New Zealand's southernmost city and the heart and hub of Southland. We're known for our lush green spaces, like award-winning Queens Park, our long summer daylight hours and our local legend Burt Munro. Our city has character, charm and a laidback atmosphere. There's outstanding nature reserves, Oreti Beach & the Waihopai River to explore plus our lively restaurants complimented by a thriving entertainment and arts scene are hard to beat! The sensible gridded layout featuring wide streets ensures a convenient 10-minute drive to work. Who wouldn't want to call this place home! For more information please see the full position description or contact the Invercargill City Council on (03) 211 1777. Apply online at close 27 October 2024. Please note applications will be processed as they are received and we encourage you to apply early as this advert may be removed at any time. Successful applicants must be legally entitled to live and work in New Zealand. While all applications will be reviewed, first priority will be given to those applicants who are currently residing in New Zealand. Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad . #J-18808-Ljbffr