Customer Services Officer

Full timeAre you looking for a role with variety, involving customer interaction whilst ensuring high levels of customer satisfaction? We have the role for you!As a Customer Services Officer at CODC, you will be the first point of contact for our customers. We are looking for someone with strong communication skills who thrives on interacting with a wide variety of people.This position is a full-time role based in Cromwell within a small customer services team. You will be providing excellent customer service for both internal and external customers by receiving and responding to all enquiries and requests via email, phone, and in-person over the counter. You will also be receiving and processing payments and providing additional administration support to the organisation.As the successful applicant you will:Have a desire to provide an outstanding level of service to our customersBe a confident communicator with a passion for resolving issuesHave the ability to think, talk, and type in a fast-paced environment, with excellent computer skills, in particular word processing, Excel, internet, and emailBe adaptable to change and have resiliencePossess excellent communication skills and be able to work with people from a wide range of organisations and backgroundsBe knowledgeable about Central OtagoIn return the successful applicant will receive:Competitive market remunerationA great working environmentAn IT savvy workplaceAn active social clubA commitment to te reo learningIf this role sounds like you, we would love to hear from you.For a copy of the job description and to apply visit Council's website.
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