Customer Services Debt Management Fixed Term Horizons Regional Council – Feilding, North Island Debt Management Central based in Feilding, is a Shared Services specialising in Local Government debt to provide a proactive and consistent approach. We are a fast-growing, highly successful provides services to 35 councils across NZ.You can look forward to opportunities to develop in a positive and supportive work environment through:Positive focus on employee health, wellness and wellbeing.Providing you with your birthday off, and an extra week leave after 2 years of serviceFlexible work practices family friendly work environmentPet friendly officeOngoing professional and functional development and opportunities across the organisation to grow, specialise or diversify your skills.A supportive and social work environment across the organisationHealth checks and a wellbeing allowance.The roleWe are looking for a switched-on individual with proven customer service focus, administrative and organisational skills who can work in a small team, and as a team to achieve a successful outcome in managing overdue invoices and debt owed to councils.The role would see you undertaking a crucial role in supporting customers to manage their debt by negotiating an acceptable resolution to both parties to actively repay outstanding owed amounts, no field work is required.This is a fixed term (6 months) position up to 40 hours per week to assist the team with a backlog of tasks and an anticipated short term increase of collection files. This role is based at our office in Feilding and can be flexible with required hours and may suit a job share arrangement of two part timers. The salary range is $56,000 to $62,000 P/A depending on relevant experience based on a 40 hour week. This may be an ideal chance for a career change that fits around a new way of working and may lead to further opportunities.We are looking to start the sucessful candidate in early to mid January.About youWe are looking for a person who can empathise with the customer but also can strive to achieve a positive outcome, managing the relationship to a successful conclusion. We need a quick learner who can learn from each encounter to grow within the position.The ideal candidate will have:The capability to apply learnings / principles from one situation to another;A high-level of attention to detail and the ability to multitask;Strong communication skills, backed up with excellent written and verbal skills;Loves working in a customer centric environment;The ability to foster excellent relationships with customers and stakeholders; andA great personality to contribute to the current shared services teamMW LASS are an equal opportunity employer and are committed to ensuring we have a diverse and inclusive workplace so that our people reflect the diversity of our region.For further information regarding this role, contact Aimee Osborne on (06) 952 2945.For a copy of the Job Description visit 20240718-Job-Description-DMC-Debt-Management-Assistant.pdf Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad . Sign in to start saving jobs in your profile.Don't have a Jora account? Register with:Do you want to receive recommendations for similar jobs?
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