Customer Service Team Member - The Warehouse, Airport (Part-Time)

Job Description
Te kaupapa o te turanga – About the role This exciting and dynamic role is a perfect fit for someone who understands the value of exceptional customer service.
As a Customer Service Team Member, you'll be stationed at our in-store service desk, where you'll play a pivotal role in ensuring our customers receive the highest level of service possible.
Your day-to-day responsibilities will include:
Answering customer inquiries and providing advice.Processing returns, exchanges, refunds, and transfers.Supporting our Loss Prevention team by assisting with security measures and ensuring the safety of our store.Supervising and supporting the Checkout area as needed, ensuring all transactions run smoothly and efficiently.We're looking for a team player with excellent communication skills, a positive attitude, and the ability to work well under pressure.
If you're passionate about delivering exceptional customer service and are ready to take on new challenges and opportunities, we want to hear from you!
Hours of work are: Thursday to Saturday: 7am to 4pmQualifications He korero mou ake – About you Previous experience in retail, hospitality or a customer-facing role.A positive, can-do attitude.Strong attention to detail.The ability to undertake heavy lifting, climbing ladders, and being on your feet for long periods.Additional Information Ta matou tapaetanga – What we offer We truly believe you can start here and go anywhere.Here for Good Leave - spend a day in your community volunteering.Team Card - giving significant savings at our brands.Plus many more to explore when you join us!
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