Customer Service Team Lead

Details of the offer

Supervisors/Team Leaders (Call Centre & Customer Service)
Full time
This newly created role in a growing manufacturing business is the perfect match for an experienced customer service specialist with leadership skills.
Your role will be a mix of phone and email communication, working with customers in the construction sector. You will provide them with product support (training provided), updates on orders, and assist them with their general queries.
As a team lead, a large part of your role is keeping your team motivated, ensuring fair delegation of workload, and supporting with more complex customer requests/situations.
If you have at least 5 years of customer service experience, and at least 2 in a leadership role, this could be the role for you. You will have a can-do attitude, a positive mindset, and be good with conflict resolution.
You will be organized, a self-starter, and collaborative in your approach.
This is a company that is relatively new to the NZ market, with an international parent who is investing in the AsiaPac market. Growth is the key word in this business, which only creates opportunities for those looking for them.
If this sounds like a good fit for your aspirations, please apply for a confidential discussion with Anna Brookes.

#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Allthetopbananas_Ppc

Job Function:

Requirements

Night Guest Service Agent

Night Guest Service Agent A Night Guest Service Agent provides night-hour reception services for Guests to contribute to an overall exceptional experience f...


Hilton - Auckland

Published 22 days ago

Customer Support Specialist

We are looking for a passionate and driven Customer Support Specialist to join our Auckland HQ-based team. This is your chance to be part of a positive disru...


Halter - Auckland

Published 22 days ago

Guest Experience Host Nz

We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club...


Travel + Leisure Co. - Auckland

Published 22 days ago

Customer Love Superstars!

Each week My Food Bag delivers locally sourced ingredients along with easy-to-follow recipes to thousands of NZ households. We aim to take the stress out of ...


My Food Bag - Auckland

Published 22 days ago

Built at: 2024-11-16T12:24:03.108Z