Customer Service Specialist

Details of the offer

Full time
OPPORTUNITY FOR REMOTE WORK IN THE AG-SECTOR Who we are looking for?
An understanding of, or experience working in, farming and agricultural operations.
Knowledge and passion for Agriculture and its role in kaitiakitanga.
Proven experience solving customer problems.
Customer-centric and innovative mindset, with strong communication skills.
Excellent interpersonal skills and ability to build credibility with clients.
Initiative and a pro-active attitude.
Experience using digital tools on farm is a bonus - especially FarmIQ and Farmax.
Ideally looking for a deep desire to learn, a strong team focus, and someone willing to contribute towards enhancing our current team culture.
You don't need to have worked in Ag-Tech before, but you do need to have the proven ability to operate in a fast-moving environment.
The role may require some travel from time to time to deliver training and presentations, so the right person needs to be open to some travel.
About the business
Join us in delivering software farmers love - software that helps farmers all over New Zealand look after their farms, their animals, and our beautiful environment.
FarmIQ and Farmax work as one team to connect the pieces of the agriculture industry – we are better together.
FarmIQ
FarmIQ is at the heart of what New Zealand is and does best – it's innovative, it's inclusive, it's practical and it's all about helping New Zealanders produce the finest, safest, most sustainable, highest value food, and fiber in the world.
FARMAX
FARMAX is a decision support tool helping farmers better plan, monitor, and analyse their farm operations while balancing profitability, production, and the environment. FARMAX gives farmers a truly unique advantage, accurately modeling the complex biological system that is pastoral farming.
We are work from home friendly and have hybrid working options.
We are open to full-time or part-time applicants especially if you are hands-on around the farm for part of your time.
Role advertised in Wellington but happy for you to work anywhere in New Zealand!
Great team culture and support system.
Room to grow and develop in the agriculture industry.
Occasional travel around New Zealand and meet our farmers.
Ehara taku toa i te toa takitahi, engari he toa takitini. Success is not the work of an individual, but the work of many.
Apply now - we will be interviewing through the advertising period for this vacancy.
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a customer service specialist?
Do you have customer service experience?
Do you have a current New Zealand driver's licence?

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Nominal Salary: To be agreed

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