Customer Service Representative - On Call, Timaru | Christchurch/CanterburyCustomer service role where you can make a positive impactOn Call as and when requiredThe New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer needs and continually improving service delivery alongside achieving better outcomes for our staff.
Ready to be a part of that story?
Let's go!Based at the PostShop in Strathallan Street, we are looking for a Customer Service professional to deliver an exceptional level of customer service to manage inquiries, requests, or concerns from customers at our front counters and by phone.
You'll champion our products and services, provide suggestions, and access information for our customers.
Each day is busy and varied and will see you developing your problem-solving skills.The needs of our customers are ever-changing and happening faster every day – our team needs to be one step ahead of these changes and act quickly.Our On Call employees are an essential part of our business as we call on them to assist us as and when required.
You might be called in to cover illness, extended leave, or help us during our peak delivery periods.
It's a great way to balance work and lifestyle!What can we offer you?Learning and development opportunities to help support your career developmentA values-driven organisation that supports and respects its employeesA stable, profitable, and government-owned agency who isn't going anywhere!What we need from you:Be available to work on call, as and when required, weekdays, 9am - 5.30pmProblem-solving skills - someone who can think on the fly and find the best outcomes!Administration and data entry skillsConfidence to interact with people from all backgrounds face to face, phone, and emailYour opportunity could start right here.
We are processing applications right now, so submit your application today!All applicants will be required to provide proof of their eligibility to work in New Zealand.
Any appointment will be subject to a satisfactory drug, credit, and security check.NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you - Stronger together - Deliver the best.For more information about careers at New Zealand Post visit jobs.nzpost.co.nz.
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