The Warehouse GroupThis job offer is not available in your country.JOB DESCRIPTIONCompany DescriptionWe are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country.As part of The Warehouse Group, you are not just part of the Noel Leeming brand but part of the largest general merchandise retailer in NZ with over $3 billion in sales, and employing over 12,000 people across The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket.com. We have 200+ retail stores and a network of distribution and fulfilment centres throughout New Zealand.At Noel Leeming, we live and breathe a fast and innovative culture. Delivering the best in technology and appliances starts with service and our Passionate Experts are key to our success.The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live demonstrations, offering support and advice, and delivering and installing purchases.Job DescriptionWhat you will be doing?As a Customer Service Representative, you will play a crucial part in creating a memorable experience for our customers in-store.Yes, we offer awesome products, but we know our customers purchase from us because we also offer them expert service.In this role, you will deal with all customer inquiries including hire purchase contracts, sales inquiries, credit applications, cash sales, handling our returns process, and helping your fellow team members.You will also take responsibility for and proactively resolve customer issues as they arise, and you will do all you can to meet customers' expectations.Who we are looking for?To succeed in this role, we are looking for someone who knows what good customer service is and how to deliver it. You will have an excellent phone manner with written and verbal skills to match, the ability to quickly learn computer systems and have a love for all things tech! Keeping calm in all situations is key and you can always find the right words to soothe the spikiest of customers.Above all, you will be a passionate team player who takes pride in delivering a memorable experience to our customers.We are also seeking individuals who can live our valuesDo you own it ? Our team members walk the talk and make things happen.Do you strive to do good ? We are one team, standing up for our people, our planet, and our communities.Do you think customer ? We put the customer first in everything we do.This is a permanent full-time position working the following hours :Tuesday to Saturday : 8.5 hoursQualificationsIdeally, you will have :Proven experience in retail, hospitality, or a customer-facing roleThe ability to undertake heavy lifting, climb ladders and be on your feet for long periods of timeA passion for helping others and your teamExperience using a point of sales system is beneficialAn interest in techAdditional InformationWhat can Noel Leeming offer you?Team Card : Awesome Warehouse Group discount card for all our brandsHere for Good Leave : You will have one day of paid leave every year to volunteer and do good in your community.Birthday Leave : To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday.Counseling : Through Benestar, you can access free confidential counseling and advice.Career Progression : an excellent steeping stone into other internal opportunities.TWG consists of four core retail brands. The Warehouse, Warehouse Stationery, Noel Leeming and Torpedo7 and our Noel Leeming Passionate Experts are key to our success. drive performance and maximise profitability, and understanding shrinkage risks and stock takeA real customer Leeming offer you? Warehouse Group discount card (including Noel Leeming , Torpedo7, 1 Day deals, The Warehouse and WarehouseJob Description Delivering the best in technology and appliances starts with service . and our Noel Leeming The end to end service we offer means customers can rely on us to ensure they walk out with the right drive performance and maximise profitability, and understanding shrinkage risks and stock take A real customer Leeming offer you? Warehouse Group discount card (including Noel Leeming , Torpedo7, 1 Day deals, The Warehouse and Warehouseprivacy, and confidentialityOur offer to you. 2 x Salvation Army additional leave days and long service Insurance with Southern Cross TSA discount card for discount with various retailers such as Beaurepaires, Noel Leeming , Placemakers and Torpedo7 A position within a long standing, respected nationwide organisation Opportunities for growth and development Hours of work. This is a permanent full time role of 40 hours per week however part time hours may be considered for the right candidate.The starting salary for thiswithout compromising service standards. service . If you have a passion for providing outstanding customer service and thrive in a team oriented environment gives you significant savings at each of our brands, including The Warehouse, Warehouse Stationery, and Noel Leeming .delivered on time and in full .Answering inbound and outbound calls. A Marketing and or Sales qualification (preferred)Proven 3 5 years sales and customer service experience mind set.Sound decision making skills.Strong ability to prioritise work and effectively manage time . and annual awards)HRV Employee Discount off CAIL productsStaff discounts on a range of great brands ( Noel Leeming , Place Makers, Repco, Torpedo 7, Pita Pit and many more)Become a ParaPartner and purchase directtimes to be dicussed). Qualifications It would be beneficial if you had some experience in a customer facing Additionally, you should be comfortable standing for long periods of time . gives you significant savings at each of our brands, including The Warehouse, Warehouse Stationery, and Noel Leeming . Shift time . Sundays 9 30am. 6pmThe security team provide a 24 hour, 7 days per week service coverage for Counties Manukau District in particular the Middlemore Hospital site, Manukau Super Clinic site and various other sites from time to time . This involves frequent patrols of the sites, customer service , staff and visitor escorts, attending all We currently have a full time position, rostered shifts Monday to Sunday, over 24 hours, 7 days a weekWe are looking for a full time Retail Assistant for our Manukau store! Your time management and organisational skills will be sound and you will not be afraid of hard work.Thisprepared to work at least one weekend night.Free staff meal Access our discount partners like Torepedo7, Noel Leeming , Z petrol cards, and moreBeing part of a supportive and inclusive teamFull Employee EntitlementsBenefits. This is a full time or part time REMOTE position. You'll be able to choose that you will NOT receive a link as we are NOT taking applicants outside of those countries at this time Additional information Salary. 20Frequency. Per hourEmployment type. Full time#J-18808-Ljbffr
