Customer Service Representative: Customer Service and Administration Leader in the industry $65,000 - $68,000 + Up to $20,000 Commission As the initial point of contact for clients, you have the ability to meet and surpass sales targets. A background of outbound sales or account management is needed. The role is ideal for someone with a few years of experience in customer service, sales support, or a sales coordinator position.
Our client pride themselves on delivering outstanding customer service through quick order processing, knowledgeable responses to inquiries, and continuous sales support. You will have the opportunity to work with a supportive team dedicated to sharing product information and industry insights to ensure your success in this role.
Key Responsibilities – Upsell and cross-sell products to existing customers by conducting regular account reviews.Build and maintain strong client relationships, providing tailored solutions.Manage the sales process from initial contact to closing deals, including sales presentations and proposals.Keep accurate records of sales activities and customer interactions in the CRM system.Stay informed about industry trends and competitors to refine sales strategies and identify new opportunities.Generate new business within the customer baseDevelop and maintain relationships with key customers. Qualifications/Experience: Strong communication and interpersonal skills.Excellent negotiation and closing skills.Ability to work independently and as part of a team.Experience with Technology, Electrical or Data communications What They Offer: Competitive base salary plus commission.Opportunities for professional development and career growth.A supportive and collaborative work environment.Don't worry if you can't tick every box, we will support your development. Above all else, a great attitude is key!
If you are self-motived with a proven background in a similar role then don't delay this is a position definitely worth considering. Apply now through this ad or email Paris Smith at [email protected]