Customer Service Representative

Full timeWe have an exciting opportunity for a Customer Service Representative to join our team based at Tuakau in Auckland.What we can offer:Competitive hourly rateMonday to Friday starting at 7:00 working every 3rd Saturday morningMinimum guaranteed 40-hour working weekBenefits – discounted medical insurance, employee study fund, fuel and technology discountsCareer development through our inhouse learning academyBe responsible for:Fulfilling Golden Bay and Dricon customer service expectations by managing customer orders and dispatch in a timely mannerBuilding strong customer relationships and becoming involved in any process improvements to raise quality and servicePro-actively identifying and informing customers of any network/operational delaysMaintaining a high standard of order processing and record management to manage stock inventoryAbout you:Preferably 3+ years' experience in either Transport or Logistics environmentStrong communication skills, customer-centric attitude, and a positive and proactive approach towards workAble to instantly build rapport with both internal and external customersThrive on solving problems and challenging the status quoWe are proud of our diversity and see it as one of the things that make us stronger. We welcome your individuality and encourage you to bring your true self to work, so if this role is of interest but you feel you don't fit it, we would still love you to apply.
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