Customer Service Representative

The company
A well known Contact Centre in Levin are seeking extra support to cover their busy spell over the next 6 months. A fun, dynamic and team focused working environment with supportive management! This Company has a warm and inviting office & are on the look out for 4 new staff members to join their processing team.
The role
Support the company with general customer service duties such as:
Calling customers to ensure the correct information is on ordersEscalate complex issues to senior team members when necessaryProcessing orders accurately and efficientlyUpdate customer information in the databaseAdministration and data entry duties Supporting existing staff with extra volumes of work This role is temporary however if you prove your value there are multiple opportunities to go permanent or be extended.
About You
Experienced customer service representativeAble to pick processes up quickly & is a quick learnerAvailable to start work ASAP ( 15th April )Monday - Friday, ideally 8 - 5 ( flexible ) Provide 2 x valid references Hold NZ working rights Tech savvy - will be using multiple systems Clear MoJ check Clear creditThe process
If interested in this role please APPLY immediately - shortlisting will take place over the next few days with candidates completing a video interview and then interviews to be held next week. This is an excellent opportunity that can lead to permanent work within a renowned NZ Brand.


Role may require basic testingThis role is office based - no WFH optionsTraining for the role is provided Should you wish to discuss things further then please email me at ******
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills
Administration, customer service, outbound calls, call centre, advisor

qualifications
No Qualifications required education
Secondary School/High School

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