Customer Service Representative

Details of the offer

Leading Manufacturer in New Zealand
Be part of a dynamic and fast-paced store and Customer Service team
Ongoing career opportunities with a values-based organisation

ABOUT STRATCO
Stratco is a privately owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.
An exciting opportunity has become available for a Customer Service Representative to work within our retail showroom in Hastings. As a motivated customer service/sales professional who has a strong work ethic and an enthusiastic attitude, your primary focus will be to build customer relationships over the phone, online, and face to face. A primary focus is owning the "front of house" of our Hastings showroom and ensuring that every customer has an exceptional experience when they come into the showroom or phone in. Broadly, in this terrific role, your responsibilities will include:

Customer interaction and relationship building in person, email, and over the phone
Utilising your natural abilities to provide solutions to customers
Collaborate and support team members, other business areas, and projects as required
Commitment to continual growth, learning, and training

ABOUT YOU

A passion to deliver outstanding customer service
Proven ability to provide solutions and sales to meet customer's needs
Highly organised with the ability to work in a fast-paced environment
Excellent communication skills with the ability to liaise across all levels of the business
Whilst not essential, experience gained in a trade/industrial/technical retail or customer service environment is advantageous
An eye for detail with strong administration and data entry skills

OUR PHILOSOPHY
Whilst manufacturing is our foundation, our team is our future. Stratco recognises and champions diversity as a cornerstone of our current and future success. We know through experience that diverse perspectives and backgrounds foster a more creative and productive work environment. Enabling a culture of equality is not only the right thing to do but also the smartest choice. Our approach to diversity is quite simple – it centres on embracing everyone.
APPLICATION PROCESS
If this sounds like you, we would like to hear from you! Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.

#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Customer Support Advisor

ARE YOU LOOKING FOR AN EXCITING CAREER OPPORTUNITY? Brandt is a world-leading equipment dealer powered by iconic brands and unrivalled support. We are a glob...


Brandt Tractor - Hawkes-bay

Published a month ago

Experience Aluminium Fabricators Wanted Throughout Hawkes Bay!

We are looking for experienced Aluminium Fabricators to join our business, Extrastaff Limited. Our growing business requires organised and trustworthy indivi...


Extrastaff - Hawkes-bay

Published a month ago

Centre Advisor – Napier/Hastings Area

This role is ideal for someone located in the Napier/Hastings area, though applicants from other areas within Hawkes Bay are welcome to apply. The position w...


Cornwall Park Playcentre - Hawkes-bay

Published a month ago

Customer Service Representative (Summer Opportunity)

Skip to content Full time Fixed-Term over Summer (October 2024 – April 2025) We are looking for some great people to join our team as a Fixed-Term Customer S...


Belron - Hawkes-bay

Published a month ago

Built at: 2024-11-21T15:20:49.819Z