About our client:Our client is a thriving Kiwi-owned and operated business that has grown exponentially to become a market leader in the leisure industry, delighting over 30,000 customers across New Zealand and Australia.
Headquartered in Christchurch, this family-oriented company takes pride in fostering internal promotions and celebrating successes.
With a strong commitment to the community, they actively give back and embrace socially conscious values.
Their modern office environment promotes collaboration, fun, and dynamic energy, making it an exceptional workplace.About the Role:We are seeking a customer-focused professional to join our client's team and deliver exceptional service across New Zealand.
Your responsibilities will include:Providing outstanding service to customers via phone and emailCase managing queries and ensuring timely resolutionsTaking ownership of customer issues and offering tailored solutionsCollaborating with internal teams and external partners to implement solutionsManaging a caseload of customer queries at various stages of resolutionWhat We're Looking For:Proven experience in an office-based administration or customer service roleExcellent verbal and written communication skillsTech-savvy with strong administrative capabilitiesEmpathy and a genuine passion for delivering excellent customer serviceA proactive and solutions-oriented mindsetWhat's in It for You?A high-energy and engaging work environmentOpportunities for professional development and upskillingA modern office designed to support collaboration and enjoymentA commitment to staff well-beingAn active social club with regular events throughout the yearAbout Us:Canterbury owned, Ryan is proud to have supported candidates and clients for over 35 years.
Our network, personalised service and reputation are what sets us apart.
We are committed to giving back to the Community, supporting Assistance Dogs and other charities.
Partnering with Carbon Invoice, we take sustainability seriously.How to apply:If you are looking to be part of an exciting business where customer care is key, then please apply online today.Only NZ Residents or Citizens will be considered for this permanent position.At Ryan, we are committed to building diverse and inclusive workplaces.
We welcome applications from all backgrounds.
#J-18808-Ljbffr