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Customer Service Representative

Details of the offer

About our client:

Established for over 100 years, this nationwide organisation has a reputation for excellence. Family owned and focussed; you will be part of a supportive team all driven to ensure the best outcomes for clients. This company has excellent tenure and offers great long-term career opportunities.
About the role:

Market leaders supplying to the transport, hardware and industrial textile sector, you will be servicing an exceptionally loyal customer base. Based in Sockburn, working 8:00 am – 4:30 pm, you will be surrounded by a supportive and family focussed team. You will receive hands-on and thorough training. Your duties will include:
Assisting trade customers face-to-face, over the phone and via email
Processing orders and preparing quotes
Data entry
Managing stock levels
Outbound calling of existing customers to ensure they are aware of new products available
Order picking and assisting in the warehouse as required
Skills & Experience:
Previous trade based customer service experience essential
Good organisational skills with the ability to thrive in a busy environment
Strong verbal and written communication skills
Must be extremely customer focused and results driven
A self-starter with a can-do attitude
A natural team player, you enjoy working collaboratively with colleagues
Full Class 1 Driver's license
A Forklift Endorsement and Operators Certificate is desirable but not essential
Benefits:
Quarterly bonus
On-site parking
Comprehensive training
Monday – Friday, 8:00 am – 4:30 pm
Staff functions throughout the year
Supportive close-knit team
How to Apply:
Click APPLY or contact Stu on 03 550 0511 now for a confidential discussion. At Ryan, you can be assured that you will be advised of your application progress within five days. Visit our website at ryan.co.nz for more information.
At Ryan, we are committed to building diverse and inclusive workplaces. We welcome applications from all backgrounds.

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Nominal Salary: To be agreed

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Job Function:

Requirements

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