We've got locations across the motu and offer various types of flexible and remote working options. So, whether you're looking for a role in Banking, Risk, Finance, or something else, browse our current vacancies to find the right job for you. If you don't see what you're looking for, bookmark this page, and check back soon.Customer Service RepresentativeCasual Customer Service RepresentativeTSB Botany and Takapuna Branches are the preferred locationsAt TSB, you'll be part of a profit for purpose organisation, that empowers and enables you to be your best and make a positive difference for the people you work with, and the communities you are part of.About the role:Are you someone that would complement our team? Perhaps you are a student and have the ability to spontaneously swoop in to support our team when someone is ill or on leave? Are you retired, and love working with the public and are keen on some adhoc hours supporting and helping our incredible customers?Being casual and on-call means there are no fixed hours of work.You will be the hero to the Botany and Takapuna Branch teams, as you will be there to cover planned/unplanned leave, which would require you to have a great deal of flexibility as you may be called upon at anytime. This includes weekend work.Who are you?You will have a passion for helping customers with a willingness to go the extra mile to deliver good customer outcomes and make a difference.We are a small team that cares about each other, collaborates, communicates well, and takes joint accountability for delivering on our commitments. You'll be someone who demonstrates high attention to detail while delivering exceptional customer service and has a genuine desire to help customers and build lasting relationships. As the first point of call for our customers you'll be confident, have a professional manner, and a positive outlook. You will be committed to putting the needs of our customers first and have natural initiative and the ability to self-manage.You will have:The ability to build lasting relationships with customers and your team membersAn organised and positive approach to workThe ability to thrive in a bustling environmentHave an interest in the Banking industryWhat's in it for me?At TSB, we're small enough to really care about our customers but big enough to have great rates, innovative products, and digital solutions. We are looking for people to help us achieve our goal of being the easiest bank to deal with.We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers.By working with us, you'll be a part of a profit for purpose organisation. We're 100% owned by Toi Foundation, a philanthropic trust, and our annual dividends contribute to Toi's transformational impact in our community.We believe that we all bring something unique to our workplace and when we are encouraged to be ourselves, TSB is stronger for it. That's why we're committed to supporting your wellbeing, creating space for you to be your best self, both in and out of work, and enabling you to make a meaningful difference in our communities.If you are ready to get stuck in as part of a collaborative team where you're supported to be your best self…. Apply Now!Closing Date for applications is 5.00pm Sunday 8th of December. Applications will be reviewed as they come in.
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