Customer Service Representative

General InformationJob TypePermanentCategoryCustomer ServiceBusinessGolden BayLocationSouth AucklandJob Reference38714Posted Date09-Dec-2024Closing Date09-Jan-2025DescriptionWe have an exciting opportunity for a Customer Service Representative to join our team based at Tuakau in Auckland.What we can offer:Competitive hourly rateMonday to Friday starting at 7:00 working every 3rd Saturday morningMinimum guaranteed 40-hour working weekBenefits – discounted medical insurance, employee study fund, fuel and technology discountsCareer development through our inhouse learning academyBe responsible for:Fulfilling Golden Bay and Dricon customer service expectations by managing customer orders and dispatch in a timely mannerBuilding strong customer relationships and becoming involved in any process improvements to raise quality and servicePro-actively identifying and informing customers of any network/operational delaysMaintaining a high standard of order processing and record to manage stock inventoryAbout you:Preferably 3+ years' experience in either Transport or Logistics environmentStrong communication skills, customer-centric, and a positive and proactive attitude towards your workAble to instantly build rapport with both internal and external customersThrive on solving problems and challenging the status quo
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