Customer Service Representative

Description We have an exciting opportunity for a Customer Service Representative to join our team based at Tuakau in Auckland.
What we can offer:Competitive hourly rateMonday to Friday starting at 7:00 working every 3rd Saturday morningMinimum guaranteed 40-hour working weekBenefits – discounted medical insurance, employee study fund, fuel and technology discountsCareer development through our inhouse learning academyBe responsible for: Fulfilling GB and Dricon customer service expectations by managing customer orders and dispatch in a timely mannerBuild strong customer relationships becoming involved in any process improvements to raise quality and servicePro-actively identify and inform customers of any network/operational delaysMaintain high standard of order processing and record to manage stock inventoryAbout you:Preferably 3+ years' experience in either Transport or Logistics environmentHave strong communication skills, be customer centric, and have a positive and proactive attitude towards your workBe able to instantly build rapport with both internal and external customers Thrive on solving problems and challenging the status quoResearch shows that females and minority groups don't apply for roles unless they match % the job description.We are proud of your diversity and see it as one of the things that make us stronger.
We welcome your individuality and encourage you to bring your true self to work, so if this role is of interest but you feel you don't fit it, we would still love you to apply.