In this team, you will get the opportunity to kick start your career in a fast-paced, team environment, supporting people across Aotearoa and further afield. As life goes back to normal with the reopening of NZ's borders, this team will be at the forefront of these changes to our new reality. There is plenty of knowledge to be gained too as you assist with inquiries over the phone and email, and deepen your understanding of Government processes. In-depth training will be provided, as well as ongoing opportunities for further development and progression, making this more than just a short term opportunity... this will allow you to start building a solid foundation of skills to further your career in a unique, professional, customer service environment.The Role4 month contractEarly December start dateFull time - 37.5 - 40 hours per weekMonday - Friday, 8 hour shifts between 8am to 10PM (non-negotiable)Auckland CBD based role$31.14ph + 8% holiday payMust be New Zealand Permanent Resident or CitizenIn this Customer Service Representative role you will be:Delivering a high standard of customer serviceProviding resolution and information via phone and email to the publicResponding to queries in a timely and professional mannerPerforming administrative tasks effectively and efficientlyAbout YouWe are looking for candidates with:Natural customer centric approach to their workStrong communication skills, both written and verbalAbility to analyse and relay complex information in a clear, concise mannerConfidence in navigating computer systemsEmpathetic listening skills when dealing with sensitive/emotive circumstancesResilience and ability to work in fast-paced environmentNext StepsIf you are interested, don't hesitate to apply as the start date is fast approaching.PLEASE NOTE:Must be permanent resident or NZ CitizenOnly applicants with a clear criminal history will be considered.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.SkillsCustomer Service, Call Centre, CommunicationQualificationsNone RequiredEducationSecondary School/High School
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