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Customer Service Representative We are looking for our next Customer Service star to join our Centre Branch Team in a part-time permanent position.
These hours will be 10.00 am - 2.00pm Monday to Friday.
Who are you?
Based in our busy Centre Branch in the heart of the CBD, we're looking for someone who thrives in a challenging and fast-paced environment, someone who brings initiative, high attention to detail, exceptional communication, and listening skills.
You'll be relied upon to self-manage and deliver exceptional customer experiences. As the first point of contact for our customers you'll need to be confident with a professional demeanour and positive outlook. You'll stand out from the crowd if you have an unwavering commitment to putting the customer needs first!
To succeed in this role, you'll need:
The ability to build lasting relationships with customers and your team members.
A systematic, organised approach to work.
At least one year's experience in Hospitality or a Retail Customer Service-related position.
To be a change agent - someone who thrives in a fast-paced changing environment and actively accepts, embeds, and reinforces continuous change.
Who are we?
At TSB, we're small enough to really care about our customers but big enough to have great rates, innovative products, and digital solutions. We are looking for people to help us achieve our goal of being the easiest bank to deal with.
We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers. By working with us, you'll be a part of a profit-for-purpose organization.
We're 100% owned by Toi Foundation, a philanthropic trust, and our annual dividends contribute to Toi's transformational impact in our community. We believe that we all bring something unique to our workplace and when we are encouraged to be ourselves, TSB is stronger for it.
That's why we're committed to supporting your wellbeing, creating space for you to be your best self, both in and out of work, and enabling you to make a meaningful difference in our communities.
Applications Close on 5.00pm Wednesday December 11th. Applications will be reviewed as they come in.
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