Calling all Customer Service Champions to deliver top quality assistance for busy Call Centre. Your new company Your new company is a household name in the telecommunications industry. With a modern and fun office located in Takapuna, and values that put their people as number One, this company is looking at adding an entire new team of Technical Support Customer Service reps to help their amazing customers. With a new brand and new ideas, it is the perfect time to join this outstanding company. Your new role Your new role will be to assist and help customers over the phone with their technical queries regarding products such as Broadband, Wi-fi, Mobile Phones and so on. You will be providing outstanding customer service, as well as ongoing help to your customers by looking at the query from start to finish. This role is 40h a week and will be on a rotating roster - shifts will be anytime between 7am-9pm, 7 days a week. What you'll need to succeed Outstanding communication skills - both written and verbalDo you love technology? You will need to be Tech Savvy for this role.Empathy, patience and great rapport-building skillsAmazing problem-solving and troubleshooting skills** You must be able to work shifts as mentioned above, and work throughout the holidays **What you'll get in return Outstanding training programWork for an amazing brandAn awesome office - Xbox, pool table, Pinball machine and more!Great support, team and leadersWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.