Here at Aioi NZ our purpose is to "Provide peace of mind to our customers so they can focus on living life".
We are looking for a Full time Customer Service Representative who has a drive to deliver excellent customer service in a professional and efficient manner.
We need you to support our customers through the life cycle of their policies and if you can provide excellent service with empathy, then we want you.
Aioi Nissay Dowa Insurance Company Ltd (A white label insurer for many brands including Toyota, Lexus, Mazda, Cove and others) provides insurance cover to customers who purchase through Dealership networks and the wider community.
We pride ourselves in delivering first class service to our customers.
We are committed to providing a caring working environment and have a strong focus on our culture and your wellbeing.
About the position and you: An amazing opportunity for an experienced Customer Service Representative to join the Aioi Team.
This is an exciting role for someone who is a strong communicator, has excellent time management skills and is outcome driven.
As a Customer Service Representative, you will work as a core part of our Policy Servicing team, which assists our customers with policy queries and operates as a contact centre environment.
This role is a Full Time Permanent opportunity working 40 hours a week.
Desired skills and experience: Knowledge and understanding of underwriting of the insurance industry desirable.Excellent numeracy and statistical and analytical and problem-solving skills.The ability to work to tight deadlines.Strong communication skills both verbal and written.Strong attention to detail and excellent time managementA can-do attitude, initiative and can think outside the box.
If this is the opportunity you have been searching for, simply apply online by using the Apply Now button.
Applicants for this position should have NZ residency or a valid NZ work permit.