Customer Service Representative

Are you a passionate customer service representative with exceptional communication skills and a keen eye for detail?
Join a busy health-based contact centre at North Shore Hospital, where you will make a meaningful impact while supporting our community.
You would be working with a great down to earth team where experience and positive attitude will be valued.
Key Responsibilities: Process incoming internal and external calls efficiently Address patient inquiries and provide outstanding service Collaborate with a down to earth team in a fast-paced environment Receive comprehensive training to set you up for success What We are Looking For: Excellent communication skills, with the ability to handle queries and complaints effectively A calm demeanour under pressure, ensuring a positive experience for callers Previous experience in a call centre environment A proactive attitude and adaptability, allowing you to hit the ground running Intermediate to advanced knowledge of MS Office, with a quick ability to learn new systems Health sector experience is preferred, as familiarity with medical terminology is a plus Temporary role starting beginning of November Commitment of 6 months, with the potential for permanent placement If this sounds like the opportunity for you and you have a keen interest or previous experience in healthcare, we want to hear from you!
Take the next step in your career and apply now!
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