Customer Service Representative

Our client is a leading provider of comprehensive, state-of-the-art genetic information and support services for sheep and beef farmers. Their DNA-marker technologies assist in the management of breeding programs, along with facilitating identification of genetically superior animals for more informed decision making and enhanced genetic gain.
They are now seeking a Customer Service representative to cover a 12-month period of maternity leave cover. The start date would be the 1st of May for 1-month cross over training. This would be a perfect role for an agricultural or genetic graduate who is looking for an insight into opportunities within the sheep and beef industry, someone between current roles or at a career cross road. It is a sole charge position as part of the customer service in the genetics team.
Hours of work: 8am to 4pm Rate: $28 per hour + 8% holiday pay Responsibilities include: Answering all customer queries through phone and emailSample data entry and package samples for submission to the laboratory in a timely mannerHandling a variety of Sheep & Cattle samplesLiaising with the Genetics Field Force on the support and delivery of Genetics productsPromote positive customer service and coming resolutions effectively to achieve the best possible outcome.To be considered for the position: Accurate and proficient data entry skillsA working knowledge of New Zealand cattle/sheep industries (preferred but not essential)Intermediate Microsoft suiteExcellent communication, organizational and time management skillsExcellent problem-solving skills and able to use initiativeIf this position is interest to you, please send your resume to ******
Or, for further information about this job, please contact: Aoife O'Shea Email: ******
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