Customer Service Representative

Competitive base salary with opportunities for career growthJoin a growing New Zealand business within a fantastic teamSkip the traffic – South Auckland location About the company: Our client is a pioneer in their field, offering water management solutions to protect the New Zealand Environment. Our client is a leader in the water and tank sector with an extensive history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector here in New Zealand.About the role: Reporting to the Customer Services Manager, the Customer Service Representative will be providing support to the sales team and liaising with internal departments and customers to ensure all enquires/orders are delivered in time to meet customer expectations. If you thrive in a customer centric role where no two days are the same, you may be the right fit for this position! Benefits: Offering a starting salary between $60,000 – $65,000 per annumMonday – Friday, 8am – 4:30pm, with 3:30pm finish every Friday!Free parking onsiteSupportive and fun team who celebrate milestonesDaily free coffee and fruit Day to day you will: Answering enquiries in a timely mannerMaintaining strong relationships with existing customersProcessing of sales orders for new products and distribution nationwideGenerate sales for new productsHandling inquiries and providing information and quotes to the residential, commercial and industrial marketsArranging freight and updating customersCreating new business accounts and loading the price class for customers onto the CRM system To be successful in this role you will need: 2 years of experience in a similar technical customer service or building industryAbility to build rapport with customers quicklyAbility to read basic technical drawings would be a bonusStrong written and verbal communication skillsWell-spoken with excellent active listening skillsCompetent in Microsoft Word, Excel, Outlook and CRM If you are ready to take the next step in your career and own your role, then APPLY today. Contact Sofia for a confidential discussion on 09 271 1152 or follow the apply now prompts to submit your resume.Reference: 140464