Since we first set sail in 2002, here at Bluebridge Cook Strait Ferries we've worked hard to make sure each of our sailings are a unique and memorable experience! This is no ordinary, same-same kind of job. Our Customer Service Representatives are the face of Bluebridge. They are here to help make our customers realise the excitement of a Cook Strait Ferry crossing from the time of their booking! Our Customer Service Representatives welcome our passengers at our terminals, checking in luggage and helping them embark on their journey. As well as engaging with passengers over the phone and greeting them when they arrive to travel, you'll also get out and about across the port, car park marshalling and even helping with lines, helping to tie up and let go ships as they arrive and depart. We are seeking candidates who have had previously customer service experience or an operational role in a similar industry. As Bluebridge is a 24 x 7 operation in Wellington, we need Customer Service Representatives at all hours, so the role involves shift work. You will work on a fortnightly roster which includes early mornings and late nights! If you come and join us, you'll work with a great bunch of people who are committed to providing a fantastic experience for our passengers. You'll also get access to our exciting staff benefits: A competitive hourly rate Generous staff travel benefits for you, your family and friends Southern Cross Health Insurance Superannuation scheme matched to 8% A central Wellington location with free staff parking Full uniform and high-quality Personal Protective Equipment Extensive training and great opportunities for further upskilling (first-aid, conflict management and customer care) Opportunities to progress within the customer facing teams or internal opportunities within the wider organisation Our preferred candidate will have a full, clean driver's license ! If you have a restricted license, and are close to your full license we would still love to hear from you! So, if you have a passion for delivering amazing customer service and want to work in a role that will challenge yet reward, we'd love to hear from you today! PLEASE NOTE BEFORE APPLYING: Applicants must currently reside in NZ and have valid open working rights. As well as complete a drug test, MOJ check and pre-medical exam. How to Apply: Fill out the application form below. Click green button - Apply Now - to submit application. If the green button says - Continue Application Next Page - please ensure you complete the form on the next screen to complete your application. Important: Double check your email is entered correctly. Application updates are sent from Chilli Factor recruitment software. Please check your inbox (and junkmail) for application updates. Recruitment team may text message your mobile number to update you on your job application. Text response to us costs your normal text price. Option to use Txt Free Reply. Application Form Questions marked with * require an answer. First Name * : Last Name * : Phone 1 * : (primary mobile) Phone 2: Email * : Address * : City * : Province/State: Postal Code: Country * : LinkedIn Profile: Referral Source * : Are you currently employed by our company?: Yes No Message: Income Type: Income Amount: To: What type of New Zealand driver license do you hold? * Are you legally entitled to work in New Zealand? * Yes No Please enter country of citizenship or residency, or current work permit status (including type of visa, expiry date and visa #). Details * : Attachments Resume/CV: You can add/change attachments on second page of this application form. Welcome to StraitNZ's job board! We are a group of companies made up of StraitNZ Freight Forwarding, Linehaul and Bluebridge Cook Strait Ferries. StraitNZ is a unique, nationwide end-to-end transport service connecting New Zealand across both road and sea. Our fleet of two ships and over 200 trucks are supported by a nationwide network of depots and agents and a 450+ strong team to deliver hundreds of thousands of tonnes of freight throughout the country and carry thousands of passengers across the Cook Strait every week. If you would like to get in contact with us, feel free to email us at Address: Multiple sites throughout NZ, refer to our website. #J-18808-Ljbffr