Customer Service & Open Spaces Support Officer

Details of the offer

Varied role within a fun and supportive team
Enjoy your weekends off with standard working hours
Large community focused organisation determined to raising the bar
What the job involves
Being the first point of contact for our customers, you will provide exceptional customer service whether you are face to face, on the phone or via email. This is a 12 months fixed term, full time position, working in the morning out of the Open Spaces Depot located at the Domain, and with the Customer Service team at Te Whare Whakatere in the afternoon.
Key Responsibilities of this diverse position include:
Customer Service:
Provide prompt, friendly and professional first point of contact service at the front counter, and through phone, email and personal contact
Receiving and processing requests for services and payments
Administrative duties, including Dog Registration and administration, processing of direct debits, compiling of Property files and Rates Rebates administration
Provide administration support for cemetery and amenity horticulture activities
Maintenance of the electronic Asset Register, communicating plant renewal information to the Open Spaces Manager.
Respond to public enquiries in a sensitive, accurate and timely manner
Purchase orders and receipting of invoices
Who we are looking for
A confident customer focused individual who has a high-level administration background, is competent in the use of MS Office applications and can easily adapt to new systems.
This is a great opportunity for someone who is detail-oriented, skilled at managing administration tasks, thrives on customer interaction and enjoys variety in their workday!
What we offer
A diverse position, working within a friendly atmosphere, this is a great opportunity to enhance and further develop your career. Based in Ashburton, our district will provide you and your family a lifestyle unrivalled by most with Mt Hutt and Lake Hood at your doorstep and Christchurch just up the road.
Benefits of being part of our team include:
Professional development opportunities
Health and wellness benefits
Birthday leave and the ability to purchase additional leave
Sociable and family friendly work environment
Plus, many more you can view on our Website!
About us
Ashburton District Council provides services and support to a growing community of over 38,000 people. Our district spans the large area between the Rakaia to the Rangitata Rivers and from the sea up to the Alps. With over 300 employees across all Council activities we have a diverse workforce dedicated to delivering excellent services to the community.
If this sounds like your ideal role, then we'd love to hear from you.

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Nominal Salary: To be agreed

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