Customer Service Officer

Details of the offer

We have a part-time position that sits within our Community Experience & Services team, working across Te Takeretanga o kura-hau-pó and our other community facilities, Te Awahou Nieuwe Stroom and Shannon Library. This role will provide customer service for both external and internal customers by receiving and responding to all enquiries and requests in person and by phone. You will be receiving and processing payments over the counter and providing support and administration services to the community and wider Council.
This is an opportunity to make a difference in our community, transforming not only our regional economy but also the lives of those who call Horowhenua home – now and in the future.
Hours: 10 hours per week
Drawing from your experience in a customer-facing role, you'll bring confident communication skills and the ability to connect with everyone you encounter. You're driven to provide top-notch service, quickly resolve issues, and take decisive action when needed. Experience in cash handling would be an advantage.
Join our team and play a key role in our dedication to exceptional customer service. Apply today and help us create outstanding experiences for our valued customers.
Horowhenua District Council is proud to be an inclusive workplace; we celebrate difference, diversity, and aim to empower our employees. We are an organisation built on innovation and optimism and are embarking on an organisational reset. We are motivated to build a place where we value our people and provide opportunities for them to build outstanding careers and better Horowhenua.
An excellent working environment awaits you, where passionate and committed team members strive to make a difference for current and future generations. This important opportunity allows you to join a thriving organisation with a strong focus on delivery and meaningful work that has a direct impact on the lives of our Horowhenua Community.
If you are interested in learning more about what the role involves, please see the position description. If you have any questions or would like to discuss this role in confidence, please call Celle Gore at 027 582 3750. Please upload a copy of your CV and a cover letter.
With many hands, the threads which weave our neighbourhoods and communities together will be strengthened from the Tararua Ranges to the sea.
Applications for this role will take you to the advertiser's site.

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Nominal Salary: To be agreed

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