Customer Service Officer

Job details Here's how the job details align with your profile.
Job type Permanent
Full-time
Location Full job description Bring your energy and enthusiasm to our Customer Support and Services Team at the Whanganui District Council. We are committed to delivering excellent customer-focused services to our entire community.
About you
Here at Council, we are proud of our "Customer First" culture. We are looking for a likeminded person and would like to hear from you if you:
Have customer or administration experience
Have an Intermediate level of computer skills
Have experience processing payments including eftpos and cash
Can communicate effectively in a contact centre environment
Can think on your feet
Can work at a fast pace during busy times
Can work as part of a team
About the Role
Join this team to maximise the customer experience by providing accurate information, advice and service to all external and internal customer enquiries through either the contact centre or front counter on matters relating to applications and services provided by Council.
This opportunity within our Customer Support and Services Team you will be:
Providing exceptional customer service directly to our community
Working in our phone contact centre, on the cashier pod and front counter
Assisting customers with payments and enquiries
Providing information on Consent and Licensing enquiries
How to apply
Interested? Please review the position description and apply via our Whanganui District Council careers page.
To learn more about this role please contact Kushla Barnes - Team Leader Contact Centre via email ******
Please note : only applications submitted via our careers page can be considered.
Reference code: 6663707

#J-18808-Ljbffr