Customer Service Officer - Casual

Details of the offer

About the role:This is a casual role, which will cover annual and sick leave.
The role is based at the Selwyn Aquatic Centre and will cover the days of the week including evening and weekend shifts.We are a vibrant team, so a love for working collaboratively is a must, along with great communication skills and the ability to encourage others to get the best out of our Aquatic Centre facilities.Key Responsibilities:Provide excellent frontline customer service.Apply practical skills and knowledge to resolve customer enquiries.Perform administrative duties, cash handling, and bookings.Use your initiative and judgement to assist our customers.Complete facility cleaning tasks as required.About you:You will be a highly motivated and customer-focused person with the ability to adapt quickly and ensure policies and procedures are followed.You will also have:Previous Customer Service experience, however full training will be provided.Flexibility to work additional shifts if required, including afternoons and weekends.Excellent people skills, able to relate to and connect with a wide range of backgrounds, ages, and cultures, with a genuine enjoyment in communicating with people.A high degree of self-motivation and initiative - highly motivated, calm, reliable, and flexible.A willingness to complete cleaning tasks as required.What we can offer:Great work-life balance.Career coaching and development.Wellbeing leave.Discounts with local and national businesses.Free parking.Our values are important to us and represent the way we work:Be a good human.Be brave - think differently.Better together.
Make it happen for Selwyn.We honour Te Tiriti o Waitangi and are committed to working with our Treaty partner to deliver on our obligations under Te Tiriti o Waitangi.We value the safety of our staff and community - this role requires a satisfactory safety check including police vetting and requires you to pass a drug and alcohol test.If you'd like to play a part in making Selwyn the best place to live, work, and play, join us today!
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Nominal Salary: To be agreed

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