Customer Service Officer Permanent part time4 days a weekImagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work.
If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.
Based at our Ballarat Street Postshop, our Customer Service Officers deliver an exceptional level of service to manage inquiries, requests, or concerns from customers at our front counters and by phone.
You'll champion our products and services, provide suggestions, and access information for our customers.
Each day is busy and varied and will see you developing your problem-solving skills.
We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to the growth and prosperity of our beautiful Aotearoa.
What can we offer you?
Learning and development opportunities to help support your career goalsA values-driven organisation that supports and respects its employeesA safe and secure work environmentA stable government-owned agency who isn't going anywhere!What we need from you:
Be available to work Monday 11.30am - 5.45pm; Thursday and Friday 7.30am - 10.30am; and Saturday 7.30am - 12.15pmReliable transportProblem-solving skills – can you think on the fly and find the best outcomes?Administration and data entry skillsConfidence to interact with people from all backgrounds face to face, phone and emailAt NZ Post, we know what values we hold and the exciting direction we are taking our business.
Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:
Access to discounted health insurance plans for you and your familySpecial rates on fantastic holiday home accommodation around New ZealandFull use of a Wellness portal to help you lead a long, happy and healthy lifestyleAn Employee Assistance programme to support you when you need itFor more information about careers at NZ Post visit jobs.nzpost.co.nz.
All applicants will be required to provide proof of their eligibility to work in New Zealand.
Any appointment will be subject to a satisfactory drug test and security check.
NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you - Stronger together - Deliver the best.
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