Customer Service Desk - Drivethru

Mitre 10 needs no introduction as a proudly New Zealand owned and operated business you see us in almost every town in NZ through our Mega, Mitre10 and Hammer Hardware stores. You can be part of our continuing success by joining the team at Mitre10 MEGA Napier.
Mitre10 (New Zealand) Ltd is a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience. This is your chance to grow your career within our "big box" format store.
This is a key role within our store, which requires a smart, quick thinking and capable person to work as part of a team on our Drive Thru Customer Services desk.
This position is focused on working closely with our Trade & DIY customers, dealing with enquiries, telephone calls, coordinating customer orders, account sales, and all the other 'one off' situations that arise on a day to day basis.
This is an opportunity to put your skills to the test and become an integral member of our Team. The person we seek must have the ability to remain cool under pressure and be able to think on their feet, consistently deliver exceptional customer service, and truly understand our customers and their businesses.
To be successful you must have:
Be a detail-minded self-starter;
Be able to multi-task and have the ability to follow through and follow up situations in a timely manner;
Experience working with a POS system (specific training given);
A can-do attitude, an action-oriented person with a high level of accuracy and attention to detail;
Be computer savvy and organized.
This position is full-time, 40 hours per week, working from Tuesday to Saturday.
If you believe you are the person we are looking for, please forward a CV and cover letter via this website.

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