This New Zealand wide rental company helps people in need in the community. They thrive on making a difference in people's lives - taking customer care to the next level! They are continuing to grow and offer plenty of training and support to their valued team. This role requires an excellent phone manner, and is ideal for someone who genuinely cares about people and likes to ask questions. This role could be perfect for you if you want to work in a team that's just like family, whilst expanding on your skillset within customer service and administration. About the role: Manage customer queries over the phone and occasionally face to face Book rental cars Maintain strong relationships with internal staff and customers Ensure accurate records for all bookings Keep systems accurate and up to date Keep your team in the loop on bookings and customer queries Order office supplies and assist with arranging events On occasion you may need to move vehicles - so you must be a confident driver with a clean Restricted/Full drivers license About you: You have previous experience dealing with customers face to face and over the phone You have the ability to pick up extra tasks when needed and help your team You have a high level of attention to detail and are accurate with important information You can handle customer interactions with professionalism and empathy You are a good communicator and have excellent verbal and written communication skills You love to work in a team that all steps in to help each other and don't mind offering a helping hand You are computer savvy and quick learning new systems - experience in Excel would be an advantage This company lives and breathes a positive and collaborative workplace. This is your opportunity to work with a team who offers loads of support, with a true family feel. An excellent salary is on offer for the right person. If you're looking for a stable, long-term opportunity apply now - you won't regret it! To apply: Call Josie on (021) 259-2459 or apply now with your CV and I will contact you. Apply online for this role or contact Josie Chilman for more information. #J-18808-Ljbffr