Customer Service & Bookings Coordinator

Customer Service & Bookings Coordinator!
Join a high-end luxury experience company based in the heart of the CBD! We're seeking an enthusiastic customer service and bookings coordinator who can provide top-tier service and support for our clients. If you're passionate about customer service and looking for a role where you can grow, we want to hear from you.
What you'll do:
Responding to enquiries with enthusiasm to convert sales
Upselling packages to customers
Liaising with vineyards to book in customer lunches / tours
Liaising with existing customers / prospective customers
Email and phone enquiries
Creating and sending quotes
Following up on leads / quotes to try convert into sales / bookings
Greeting customers upon arrival
General marketing and social media
Manage key customer relationships and service
Coordinate pilots, staff and aircraft to all be in the right place at the right time
What's on offer:
Flexible schedule: Must be available Saturday & Sunday, with your choice of three other weekdays
Hours: 8:30 AM - 5:00 PM
Perfect for someone who:
Has strong communication skills and a customer-first mindset
Thrives in a fast-paced environment
Experience in Customer service (ideally face to face)
Interested in learning new skills
You must have the right to work in NZ - no sponsorship available.
Please submit your CV as part of your application.
Apply online for this role or contact Cat for more information.

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